Refund policy
Refund & Returns
Because our products are handmade and produced in limited quantities, all sales are considered final.
We only accept returns or exchanges if:
- The item arrives damaged
- The incorrect item is received
If there is an issue with your order, please contact us within 48 hours of delivery with your order number and photos of the issue.
Order Cancellations
If your order has not yet been shipped, you may request a cancellation and full refund. Once an order has shipped, it can no longer be canceled.
Refunds
If approved, refunds will be issued to the original payment method within 5–10 business days.
Shipping
Customers are responsible for providing the correct shipping address. We are not responsible for lost packages due to incorrect addresses.
Contact
Please email support@corvism.com for any return-related questions.